Your CIBIL score is a 3-digit number. Your CIBIL report is a 6-section document that tells lenders everything about your credit behaviour over the past 7 years. Most Indians check the score and ignore the report. That is a mistake — 79% of loan rejections are driven by specific entries inside the report, not the score alone.
A CIBIL report contains Personal Information, Account Information (trade lines), Enquiry Information, Account Summary, the CIBIL Score section, and Control Number metadata. Lenders spend roughly 80% of their review time on just two sections: Account Information and Enquiry Information. This guide breaks down every field, every code, and every red flag in the report so you know exactly what banks see when they pull your file.
If you have not pulled your report yet, start with our guide on how to check CIBIL score free. Once you have it in front of you, read on.
Section 1: Personal Information
This is the first section of the report and contains your identity details as reported by lenders over the years.
Fields in this section:
| Field | What It Contains | Why It Matters |
|---|---|---|
| Name | Full name as submitted by lenders | Multiple name variations (typos, abbreviations) appear if different lenders reported different spellings |
| Date of Birth | DOB as per lender records | Incorrect DOB can cause your report to merge with another person’s data |
| Gender | Male / Female / Other | Rarely an issue, but cross-check for accuracy |
| PAN | Permanent Account Number | The single most important identifier — every credit account is linked to PAN |
| Voter ID | Electoral ID number | Secondary identifier, not always present |
| Passport Number | Passport ID if submitted to a lender | Optional, only shows if a lender reported it |
| Addresses | All addresses reported by all lenders | You may see 5 to 10 addresses if you have moved frequently or given different addresses to different banks |
| Phone Numbers | All phone numbers reported | Same number from multiple lenders confirms consistency |
| Email Addresses | All emails reported | Lenders may report work or personal email |
| Employer Name | Current and past employers as reported | Only present if the lender submitted employment data |
What to check for:
- Misspelled names that could cause data from another person to appear on your report
- An address you have never lived at, which could indicate identity theft
- Phone numbers you do not recognize
- Incorrect PAN (extremely rare but catastrophic — means another person’s accounts are on your report)
Personal Information errors do not directly lower your score, but they can cause account mix-ups that do.
Section 2: Account Information (Trade Lines)
This is the most critical section. Every loan, credit card, overdraft, and guarantee you have ever been associated with appears here as a separate “trade line.” Each trade line has 15 to 20 fields.
Key Fields in Each Trade Line
| Field | Description |
|---|---|
| Account Type | 2-digit code identifying the loan type (home, personal, credit card, etc.) |
| Ownership | Whether you are the primary borrower, joint holder, guarantor, or authorized user |
| Date Opened | When the account was first disbursed or activated |
| Date Closed | When the account was closed (blank if still active) |
| Date of Last Payment | Most recent payment recorded |
| Date Reported | When the lender last updated this account with CIBIL |
| Sanctioned Amount | Original loan amount or credit limit |
| Current Balance | Outstanding balance as of the date reported |
| Amount Overdue | Amount currently past due (should be 0 for accounts in good standing) |
| Payment Status | Code showing current delinquency level |
| Payment History / DPD Grid | Month-by-month grid showing Days Past Due for up to 36 months |
| Suit Filed / Wilful Default | Whether legal action has been taken |
| Written Off Amount | Amount written off by the lender, if applicable |
| Settlement Amount | Amount settled for, if account was settled |
This section is where lenders find deal-breakers. A single “Written Off” or “Settled” status can override a 750+ score. Understanding what lenders look at on credit report gives you the full picture of how banks prioritize these fields.
Account Type Codes — Complete Reference
Every credit account on your CIBIL report has a 2-digit account type code. Here is the full list of codes you are likely to encounter:
| Code | Account Type |
|---|---|
| 01 | Home Loan / Housing Loan |
| 02 | Gold Loan |
| 03 | Property Loan / Loan Against Property (LAP) |
| 04 | Loan Against Securities / Shares |
| 05 | Credit Card |
| 06 | Business Loan — Secured (against property) |
| 07 | Business Loan — Secured (against other collateral) |
| 08 | Loan Against Bank Deposits / FD |
| 10 | Auto Loan / Vehicle Loan |
| 11 | Tractor Loan |
| 12 | Two-Wheeler Loan |
| 13 | Personal Loan |
| 14 | Loan to Professional |
| 15 | Credit Card (Secured / Against FD) |
| 16 | Leasing / Hire Purchase |
| 17 | Overdraft |
| 18 | Agricultural Loan |
| 19 | Kisan Credit Card |
| 31 | Education Loan |
| 32 | Loan Against Insurance Policy |
| 33 | Microfinance — Business Loan |
| 34 | Microfinance — Personal Loan |
| 35 | Microfinance — Housing Loan |
| 36 | Consumer Loan / Durable Loan |
| 37 | Microfinance — Others |
| 40 | Pradhan Mantri Awas Yojana — CLSS |
| 41 | Mudra Loan — Shishu |
| 42 | Mudra Loan — Kishor |
| 43 | Mudra Loan — Tarun |
| 51 | Business Loan — Unsecured |
| 52 | Business Loan — Non-Fund Based |
| 53 | Staff Loan |
| 61 | Overdraft / Cash Credit Facility |
Why this matters: If your personal loan shows as code 51 (business loan unsecured) instead of code 13, it changes how lenders evaluate your credit mix. Misclassified account types are a common error — verify every code matches the actual loan you took.
Ownership Codes
| Code | Meaning | Impact on Your Report |
|---|---|---|
| Individual | You are the sole borrower | Full responsibility — all payment history reflects on you |
| Joint | You are a co-borrower | Full responsibility — same as individual, default by co-borrower hurts you equally |
| Authorized User | You are an add-on card holder (credit cards) | Account appears on your report but payment responsibility is on the primary holder |
| Guarantor | You guaranteed someone else’s loan | Account appears on your report; if primary borrower defaults, it shows as your default too |
Guarantor accounts are the silent killers. You may have guaranteed a friend’s or relative’s loan years ago and forgotten about it. If that person defaults, the DPD entries show up on your report. Always check for accounts with “Guarantor” ownership that you may not be tracking.
Payment Status Codes — What Each One Means
The Payment Status field tells the lender your current standing on each account:
| Code | Meaning | Impact |
|---|---|---|
| 000 / STD | On Time / Standard | Clean — no negative impact |
| 001-029 | 1 to 29 days past due | Minor — may not affect score if rare, but visible to lenders |
| 030 / SMA | 30 days past due / Special Mention Account | Negative — score drop of 50 to 80 points typical |
| 060 | 60 days past due | Serious — auto-rejection at many banks |
| 090 | 90+ days past due | Severe — classified as NPA (Non-Performing Asset) |
| SUB | Sub-Standard | NPA for less than 12 months |
| DBT | Doubtful | NPA for more than 12 months |
| LSS | Loss | NPA classified as a loss by the lender |
| WOF | Written Off | Lender has absorbed the loss — worst possible status |
| SET | Settled | Paid less than full amount owed — treated almost as badly as Written Off |
If your report shows SET or WOF, read the detailed guide on settled vs closed vs written off to understand your options.
The DPD Grid — Month-by-Month Payment History
The DPD (Days Past Due) grid is the most granular view of your payment behaviour. It shows up to 36 months of history for each account, with one entry per month.
How to read it:
Each cell in the grid contains a 3-digit number:
- 000 — Paid on time that month
- XXX — No data available or account not yet active
- 030 — Payment was 30 days late
- 060 — Payment was 60 days late
- 090 — Payment was 90 or more days late
- STD — Standard (same as 000, sometimes used interchangeably)
Example DPD grid (read right to left, most recent month on the left):
| Month | Apr 26 | Mar 26 | Feb 26 | Jan 26 | Dec 25 | Nov 25 | Oct 25 | Sep 25 | Aug 25 | Jul 25 | Jun 25 | May 25 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| DPD | 000 | 000 | 000 | 000 | 030 | 000 | 000 | 000 | 000 | 000 | 000 | 000 |
This grid shows one late payment of 30 days in December 2025. Even this single blip — which the borrower may have forgotten about — can reduce the score by 50 to 80 points and stay visible for 36 months.
Lender behaviour by DPD entry:
| DPD Value | Lender Reaction |
|---|---|
| All 000s for 36 months | Ideal borrower — best rates offered |
| One 030 in 24 months | Minor concern — loan still approved but possibly at 0.25% higher rate |
| Two or more 030s in 12 months | Rejection at most major banks, NBFCs may still approve |
| Any 060 in 24 months | Auto-rejection at SBI, HDFC, ICICI for personal and home loans |
| Any 090 in 24 months | Auto-rejection at almost every lender |
Section 3: Enquiry Information
Every time you apply for a loan or credit card and the lender checks your CIBIL report, it is recorded as a hard enquiry. This section lists all such enquiries.
Fields in Each Enquiry
| Field | Description |
|---|---|
| Date of Enquiry | When the lender pulled your report |
| Enquiry Purpose | Loan type applied for (home loan, credit card, personal loan, etc.) |
| Member Name | Name of the lending institution |
| Enquiry Amount | Loan amount you applied for |
Hard Enquiries vs Soft Enquiries
| Type | Who Initiates | Visible to Lenders | Impacts Score |
|---|---|---|---|
| Hard Enquiry | A lender, after you apply for credit | Yes | Yes — 5 to 15 points per enquiry |
| Soft Enquiry | You, checking your own score | No | No — zero impact |
How many hard enquiries is too many?
| Enquiries in 6 Months | Lender Perception |
|---|---|
| 0-1 | Normal — no concern |
| 2-3 | Acceptable — standard loan shopping |
| 4-5 | Borderline — may trigger manual review |
| 6+ | Red flag — “credit hungry” behaviour, likely auto-rejection |
Each hard enquiry drops your score by approximately 5 to 15 points. If you applied to 8 banks for a personal loan in 3 months, that is 8 hard enquiries, potentially costing you 40 to 120 points. The enquiry stays on the report for 2 years but has the strongest score impact in the first 12 months. For strategies to minimize hard inquiry damage, see hard inquiry vs soft inquiry: what actually drops your CIBIL score.
Rate-shopping exception: Some scoring models treat multiple enquiries for the same loan type (home loan or auto loan) within a 14-day window as a single enquiry. However, this is not guaranteed in India — the CIBIL scoring model does not officially confirm this behaviour. It is safer to limit your applications.
Section 4: Account Summary
This section provides a quick overview of your entire credit profile in aggregated numbers.
| Field | What It Shows |
|---|---|
| Total Accounts | Number of all credit accounts ever reported |
| Active Accounts | Accounts currently open |
| Closed Accounts | Accounts fully repaid and closed |
| Overdue Accounts | Accounts with outstanding past-due amounts |
| Zero-Balance Accounts | Accounts with no outstanding balance (closed or paid off) |
| Written-Off Accounts | Number of accounts written off by lenders |
| Total Balance | Combined current balance across all active accounts |
| Total Sanctioned Amount | Combined sanctioned amount across all accounts |
| Total Overdue Amount | Combined past-due amount |
What lenders look for in the summary:
- Overdue Accounts > 0 — Immediate concern. Lender will dig into account details.
- Written-Off Accounts > 0 — Major red flag. Likely auto-rejection.
- Total Balance / Total Sanctioned Amount ratio — This is your overall utilization. If you have Rs 10 lakh in credit limits and Rs 8 lakh in balances, your 80% utilization is a problem. Understanding the credit utilization ratio guide is essential here.
- Too many active unsecured loans (3+) — Banks worry about over-leverage.
Section 5: CIBIL Score
The score appears prominently at the top of the report, but it is actually derived from the data in all the other sections. Here is what the bands mean:
CIBIL Score Bands and What They Mean
| Score Range | Classification | Loan Approval Probability | Typical Interest Rate Impact |
|---|---|---|---|
| 800-900 | Excellent | 90%+ approval rate | Lowest rates — bank offers best pricing |
| 750-799 | Very Good | 75-85% approval rate | Competitive rates, minor premium over 800+ |
| 700-749 | Good | 50-65% approval rate | Standard rates, some restrictions on amounts |
| 650-699 | Fair | 25-40% approval rate | Higher rates, NBFC route often needed |
| 600-649 | Poor | 10-20% approval rate | Very limited options, high-interest NBFCs only |
| 300-599 | Very Poor | Below 5% approval rate | Rejection at most institutions |
| -1 | No History | Varies | No credit history — need to build from scratch |
| 0 | No Activity | Varies | Accounts exist but no activity in 24+ months |
A score of -1 means CIBIL does not have enough data to generate a score. This is common for people under 25 who have never taken a loan or credit card. A score of 0 means you had credit accounts but none have been active in over 2 years.
If your score is between 600 and 750, follow the CIBIL score 600 to 750 action plan for a structured approach to improvement.
What Factors Determine the Score
| Factor | Weight (Approximate) | What It Means |
|---|---|---|
| Payment History | 35% | DPD grid entries, late payments, defaults |
| Credit Utilization | 30% | How much of your available credit you are using |
| Credit Age | 15% | Average age of all your credit accounts |
| Credit Mix | 10% | Ratio of secured (home, auto) to unsecured (personal, credit card) |
| New Credit / Enquiries | 10% | Recent hard enquiries and new account openings |
Section 6: Control Number and Report Metadata
The last section of the report contains administrative information:
| Field | Description |
|---|---|
| Control Number | Unique identifier for this specific report pull |
| Date of Report | Date the report was generated |
| Report Type | Consumer or Commercial |
| CIR ID | CIBIL Internal Reference ID |
The Control Number is important if you need to file a dispute — you will need it to reference the exact version of the report where you found the error.
Red Flags That Cause Auto-Rejection
Lenders use automated systems that scan your CIBIL report for specific triggers. If any of these are present, your application is rejected before a human ever sees it.
Top 8 Auto-Rejection Triggers
| Red Flag | Why It Triggers Rejection | How Common |
|---|---|---|
| DPD 090+ in last 24 months | NPA-level delinquency — borrower could not pay for 3+ months | Very common |
| Written Off (WOF) status on any account | Lender gave up collecting — signals extreme default | Common |
| Settled (SET) status | Borrower could not pay full amount — treated as partial default | Common |
| 6+ hard enquiries in 6 months | Credit-hungry behaviour — likely rejected elsewhere already | Common |
| Suit Filed flag | Legal action by a lender — indicates serious default | Less common |
| Wilful Default flag | Borrower had means to pay but refused — RBI blacklist potential | Rare but devastating |
| Guarantor account showing default | You guaranteed a loan that went bad — you are liable | Surprisingly common |
| 3+ active unsecured loans | Over-leveraged — high risk of default under income stress | Increasingly common |
Specific field combinations that spell trouble:
- Current Balance > Sanctioned Amount on a credit card (over-limit usage) signals financial distress
- Date of Last Payment more than 90 days before Date Reported means the borrower has stopped paying
- Multiple accounts opened within 30 days of each other suggest panic borrowing
- Written Off Amount > 0 on any account, even if the status shows “Closed” — the write-off history persists
Common Errors to Spot on Your CIBIL Report
According to CIBIL’s own data, approximately 1 in 5 reports in India contains at least one error. Here are the most frequent ones:
1. Duplicate Accounts
The same loan appears twice — once reported by the original lender and once by the entity that bought the loan portfolio. This inflates your total debt and utilization.
How to spot it: Two accounts with the same sanctioned amount, same account type, and overlapping date ranges, but different member names.
2. Accounts Belonging to Someone Else
Name mix-ups occur when CIBIL’s matching algorithm links another person’s account to your PAN. This happens more often with common names.
How to spot it: An account type you never applied for, a member (bank) you never dealt with, or a sanctioned amount you do not recognize.
3. Wrong DPD Entries on Accounts Paid on Time
A bank’s reporting system glitches and marks a month as DPD 030 when you paid on time. This is surprisingly common — banks batch-report data and errors creep in.
How to spot it: Cross-reference each DPD entry against your bank statements. If your EMI debited on the 5th and the due date was the 10th, a DPD 030 entry for that month is wrong.
4. Closed Accounts Showing as Active
Banks report to CIBIL on monthly cycles, typically between the 15th and 30th. If you closed a loan on the 2nd and the bank reports on the 28th, the closure may not reflect until the next cycle — a 30 to 45 day lag. Some NBFCs take 60 to 90 days.
How to spot it: An account you know you closed still shows a Current Balance > 0 and no Date Closed.
Immediate action: Contact the lender and request a No Objection Certificate (NOC) or loan closure letter. If the account does not update within 45 days, file a dispute with the NOC as evidence.
5. Guarantor Liability You Did Not Know About
You signed as a guarantor for a friend or family member’s loan years ago. The primary borrower defaulted, and now your CIBIL report shows DPD 090+ on that account.
How to spot it: An account with Ownership marked as “Guarantor” for a loan you do not recognize or forgot about.
6. Incorrect Sanctioned or Outstanding Amount
A lender reports Rs 5,00,000 as the sanctioned amount when your actual loan was Rs 3,00,000. This inflates your utilization and debt-to-income calculations.
7. Old Settled Account Still Showing “Settled” After Payment
You paid the full remaining amount to convert a “Settled” account to “Closed,” but the lender never updated CIBIL. This happens frequently — lenders have little incentive to proactively update old accounts.
What to Do After Reading Your Report
Step 1: Dispute Errors Online
- Log in to mycibil.com
- Navigate to the Dispute Centre
- Select the specific account or field containing the error
- Describe the error with specifics — mention the account number, the wrong field, and what the correct value should be
- Upload supporting documents: bank statements, NOC letters, closure certificates, payment receipts
- Note the dispute reference number
Timeline: Under the Credit Information Companies (Regulation) Act, 2005, CIBIL must forward your dispute to the lender, and the lender must investigate and respond within 30 days. If the dispute is accepted, CIBIL updates the report within 7 to 10 additional days.
For a detailed walkthrough and ready-to-use templates, see our guide on how to dispute errors on credit report.
Step 2: Escalate to the RBI Ombudsman if Needed
If the lender rejects your dispute without proper justification, or if CIBIL does not resolve the issue within 30 days:
- Visit the RBI Integrated Ombudsman portal at cms.rbi.org.in
- File a complaint under the “Credit Information Company” category
- Attach your CIBIL dispute reference number, the lender’s response (or proof of non-response), and supporting documents
- The Ombudsman typically resolves complaints within 30 to 45 additional days
Step 3: Request a Bank NOC for Settled or Closed Discrepancies
If an account shows as “Settled” but you have since paid the remaining amount:
- Contact the original lender’s branch or customer care
- Request a No Dues Certificate (NDC) or NOC confirming full payment
- Ask the lender to update CIBIL with the corrected status — specifically, changing “Settled” to “Closed”
- Follow up within 30 days if the update does not reflect on your report
- If the lender refuses, file a dispute on CIBIL and escalate to RBI Ombudsman
Step 4: Build a Recovery Plan
After fixing errors, focus on improving the genuine negative entries through consistent behaviour:
- Bring all DPD entries to 000 by paying every EMI and credit card bill before the due date for the next 12 to 24 months
- Reduce credit card utilization below 30% across all cards (check the credit utilization ratio guide for the exact math)
- Avoid applying for new credit for 6 months to let hard enquiries age
- If your score is between 600 and 750, follow the structured CIBIL score 600 to 750 action plan for month-by-month targets
How Often Should You Check Your Report?
CIBIL provides one free report per year. Third-party apps like Paytm, CRED, PhonePe, and Bajaj Finserv offer free monthly score updates (soft pull, no impact on score).
Recommended schedule:
| Situation | How Often to Check Full Report |
|---|---|
| No active loans, stable credit | Once a year (free annual report) |
| Active home or personal loan | Every 6 months |
| Recently closed or settled an account | Monthly for 3 months until update reflects |
| Planning to apply for a major loan | 3 months before applying, then again 1 month before |
| Suspect identity theft or fraud | Immediately, then monthly for 6 months |
If you have not checked your report yet, start with how to check CIBIL score free — there are 5 methods available in 2026, all at zero cost.
Final Checklist: Reading Your CIBIL Report
Use this checklist every time you pull your report:
- Personal Information — Is the name, PAN, and DOB correct? Any unknown addresses or phone numbers?
- Account Count — Does the number of accounts match what you expect? Any unknown accounts?
- Account Types — Are all account type codes correct? Is a personal loan coded as a business loan?
- Ownership — Are you listed as Guarantor on any account you did not agree to?
- DPD Grid — Any months showing 030, 060, or 090 that do not match your payment records?
- Payment Status — Any account showing SET, WOF, SUB, DBT, or LSS?
- Closed Accounts — Do all paid-off loans show a Date Closed and zero Current Balance?
- Enquiries — How many hard enquiries in the last 6 months? Any from lenders you did not apply to?
- Overdue Amount — Is the total overdue amount Rs 0? If not, which accounts are contributing?
- Written-Off Amount — Is there any amount written off? Even Rs 1 written off is a red flag.
Your CIBIL report is the single document that determines your borrowing power in India. A score of 750 with a clean report gets you the best rates. A score of 750 with a hidden “Settled” entry from 3 years ago still gets you rejected. Read the report, not just the score.